Loan repayment process

2020-21 OSAP Application for Full-time Students

What you need to repay

You need to repay your OSAP if:

  • you took an OSAP loan
  • you received a grant or bursary overpayment
  • your grant gets converted to a loan

Who needs to start repaying

You may need to start paying back your OSAP loan six months after your study period ends.

You’ll be making payments to the National Student Loans Service Centre (NSLSC), not to OSAP.

You don’t need to start paying back your OSAP loan if your school confirms your enrolment for the next study period and we approve your application for one of the following programs:

  • OSAP for Full-Time Students
  • Continuation of Interest-Free Status 

Pay back a grant or bursary overpayment

A grant or bursary overpayment is when you receive more grant or bursary funds than you should have (e.g., your study period plans changed after you received your money).

Your financial aid office or the ministry will let you know when and how you need to repay the overpayment.

You may need to repay the overpayment before you can be considered for more funding from OSAP.

Pay back OSAP

If you need to start paying back your OSAP loans, here’s how:

    1. Graduate or leave full-time studies

    You have six months after you graduate or leave full-time studies before you need to start repaying your OSAP loan. During this 6-month grace period, you will:

      • not be charged interest on the Ontario portion of your loans 
      • be charged for interest on the Canada portion of your loans

    2. Estimate your monthly payments

    The interest rates on your first payment date are used to figure out the monthly payment for your loan (Ontario = prime rate + 1%, Canada = prime rate + 2.5%). The interest rates on your first payment date are used to figure out the monthly payment for your loan (Ontario = prime rate + 1%, Canada = prime rate + 2.5%).

    If interest rates change, your monthly payment stays the same. However, the amount applied to your loan balance (“principal”) will change.

    3. Sign in to your National Student Loans Service Centre account

    With your account, you can:

      • check your student loans status and balances
      • update your contact information
      • apply for repayment assistance
      • request a change to the terms of your repayment

    4. Get your repayment package

    Within 6 months after you graduate or leave full-time studies, you’ll get a package from the National Student Loans Service Centre with information about:

      • your total number of payments
      • the date of your first payment
      • the interest rates used to calculate your payment

    5. Extend your grace period by another six months if you:

      • own or co-own a new business in Ontario, or
      • work for or volunteer with a not-for-profit organization

    6. Start repaying your loan

    You make loan payments to the National Student Loans Service Centre, not to OSAP.

    Your payments are based on a 9 ½ year pay-back schedule. This pay-back schedule is the average amount of time it takes to pay back OSAP student loans.

    You can make payments on your loan at any time to repay it faster.

    Get repayment assistance

    If you’re having trouble repaying your loan, you might be able to get repayment assistance.

    If you have a severe permanent disability and you can’t attend work or school, you can apply for the Severe Permanent Disability Benefit. Contact the NSLSC.

    Extend your repayment period

    You can lower your monthly payments by extending your repayment period from 9 ½ up to 14 ½ years. Log in to your National Student Loans Service Centre account.

    7. Finish paying off your loan

    Once you’re finished paying off your loan, you’ll get a notice from the National Student Loans Service Centre.

Get repayment assistance

You can apply to lower your monthly loan payments for six months at a time through the Repayment Assistance Plan.

    How it works

    We calculate the new amount of your payment by considering your:

      • family income
      • family size
      • outstanding OSAP loan

    If your application is approved, you and both the provincial and federal governments will be making payments on your loans.

    Your payments will grow gradually as your income grows but are never more than 20% of your family income.

    Use the Repayment Assistance Estimator to see if you could be eligible for repayment assistance.

    How to apply

    There are two ways you can apply for the Repayment Assistance Plan.

    You can:

      • fill out an application online using your NSLSC account
      • complete a paper application

    You have to re-apply to the Repayment Assistance Plan every six months.

Ontario Student Opportunity Grant (2016-17 loans only)

If you received OSAP loans for the 2016-17 academic year, you will not owe more than:

  • $7,500 for a two-term academic year
  • $11,250 for a three-term academic year

Go to the Ontario Student Opportunity Grant page for complete details.

If you don’t repay your loans

If you don't make your loan payments, you will be in default.

Being in default means:

  • your debt will be turned over to a collection agency
  • you will be reported to a credit bureau
  • you could be ineligible for further OSAP until the default is cleared
  • your ability to get a car loan, mortgage or credit card can be affected
  • your income tax refund and HST rebate can be withheld
  • interest will continue to build up on the unpaid balance of your loan

Your OSAP debt will only be erased when you have paid it off in full.

Get a loan out of default

    Canada-Ontario Integrated Student Loans

    National Student Loans Service Centre

      • 1-888-815-4514 (toll-free in North America)
      • 1-888-815-4556

    Canada Student Loans

    The collection agency listed on your collection notice

    You can confirm which collection agency holds your account by calling:

      • 1-888-819-2516
      • 819-994-1218 (TTY)

    Ontario Student Loans

    The collection agency listed on your collection notice

    You can confirm which collection agency holds your account by calling the Account Management and Collections Branch, Ministry of Finance:

      • 416-326-0500
      • 1-800-387-5604 (toll-free in Canada)
      • 416-327-3851 (TTY)

If you declare bankruptcy

If you declare bankruptcy, you still have to pay your OSAP loan. This mean you must continue to make a regular monthly payment.

Apply to the Repayment Assistance Plan if you can’t make these monthly payments.

If you’ve been out of full-time studies for more than five years, you can ask a bankruptcy court to have your OSAP loan be discharged. Contact your bankruptcy trustee for help.