You can view the website with the latest version of:
Outdated browsers lack safety features that keep your information secure, and they can also be slow and unstable. Current browsers provide you with faster and more secure internet access.
Forms that you print from the “Your Documents” page (e.g., signature pages) include personal information and are therefore password protected. Even though you are already logged into the OSAP website, you will be prompted to enter a Document Open Password in order to open the file to print or save it. This system-generated password is provided along with your forms.
Remember: Forms that you print will not be processed if they are not readable.
Some Mac users are experiencing problems with unreadable text printing on their personalized forms. This is likely due to the default setting associated with the “Open With” option when opening an Adobe Acrobat PDF document. If the default setting is “Preview”, your computer is unable to properly “translate” the encrypted file containing your personalized information.
The following steps should resolve your issue:
1. Save the PDF on your computer
2. Open Adobe Acrobat Reader
3. From Adobe Reader, open the saved file
4. Enter the Document Open Password to open the form.
If you are still experiencing technical problems, contact the OSAP Webmaster (Webmaster.firstname.lastname@example.org). The following information is required to assist in determining your technical problem:
Only technical issues can be handled by the webmaster. Any other e-mail will not be answered. Remember, your financial aid office is there to help you with OSAP-related issues.
Note: the ministry or your financial aid office will NEVER ask you for your OSAP password. Never share your OSAP password with anyone – not even the OSAP Webmaster.