Program Help

Have questions about OSAP or need help determining aid options? Here are the people to contact for help.

Students Attending a Provincially-Funded School in Ontario

If you are going to provincially-funded school such as an Ontario university or college of applied arts and technology, contact the financial aid office at your school. Contact information (e.g., phone number and address) for financial aid offices is available from the OSAP information website under the “Help” link located on the left navigation bar.

Students Attending Private Schools in Ontario

If you are going to a private school in Ontario, contact your school directly.

Students Attending Schools Outside Ontario

If you are attending a school outside Ontario, contact OSAP at:

Student Financial Assistance Branch

Ministry of Training, Colleges and Universities

Ontario Student Assistance Program (OSAP)

PO Box 4500

189 Red River Road, 4th Floor

Thunder Bay, ON P7B 6G9

Telephone: (807) 343-7260

Toll-free in North America: 1-877-OSAP-411 (1-877-672-7411)

Telephone Device for the Deaf (TDD): 1-800-465-3958

Fax: (807) 343-7278

Students at McGill University and Concordia University in Quebec

Your school has a financial aid office designated to assist students applying for OSAP aid. Contact the financial aid office at your school if you have any questions.