You can go to the nearest financial aid office at any Ontario public college or university to obtain a temporary password for the OSAP website.
When you go to the financial aid office (which doesn’t have to be for the school that you are or will be attending), you must bring the following two types of documents with you:
- Proof of your Social Insurance Number. This proof can be your Social Insurance Number card or an official Government of Canada document that contains your Social Insurance Number (e.g., a Notice of Assessment from Canada Revenue Agency or a Confirmation of Social Insurance Number form completed by Service Canada).
- Your government-issued photo identification. Examples of acceptable identification include your provincial driver’s licence, Canadian passport, Permanent Resident or Canadian Citizenship card or provincial Health Card containing a photo. The identification you bring must be valid (e.g., NOT expired) and legible (easy to read).
Once you have satisfied the above requirements, you will be given a temporary password for the OSAP website. You will log in with your temporary password, along with your OSAP Access Number (OAN). After successfully logging in, you will create a new password that you will then use for future website access.