Try logging in using your challenge questions. After all, this is why you set them up in the first place. Logging in via your challenge question is the fastest way to log into the website when you can’t remember your password. It is an immediate, self-serve option that can be done anywhere at anytime.
Click on the Log In Via Challenge Questions link located to the left hand side of the screen. After entering in your OSAP Access Number (OAN), you will be presented with your challenge questions. After providing correct answers to both questions, you will create a new password for future website access use.
By the way…
If you can’t remember your OAN (or don’t know it at all), use the Forgot Your OAN? feature located on the left hand side of your screen to retrieve your OAN.