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What is a Password?

Your password is one of the two keys that you need to access the secure section of the OSAP website.

In order to meet our security requirements, your password will be comprised of a series of letters and numbers. It does not have to be a real word in order to be a valid password. Be as creative as you like, as long as the password you create meets the password format requirements. To make this process easier for you, we list, on each page, the password format rules.

When you create or change your password, you will be asked to enter it twice. This is a safeguard against possible keying errors between the two entries.

Your password is case sensitive. This means that you will have to remember which letters you entered as upper case (capital) letters and which ones you entered in a lower case format.

The main thing to remember about your password is that it is meant to be secret. Do not share it with anyone. This includes family, friends, anyone at your financial aid office or at the ministry. You are the only person who needs to know your password.

You can change your password anytime directly on the OSAP website. Once you log into the site, simply click on the Change Password link located to the left of the My OSAP screen. In fact, it’s a good security practice to change your password on a regular basis.

If you don’t know your password, check out the Forgot Your Password? link located on the left hand side of the screen.